If I could rate it 0 stars I would
Never deliver on time and have awful tracking. People that work there talk to you like you're the biggest annoyance in the world.
Its a shame that u cant give these guys a 0. The people in the store are very lovely but the delivery drivers are so rude and never knock on the door. I have been waiting for a parcel for ages, they stuffed me around yesterday and then this morning to top it off the front door was open so they could easily knock or yell out and instead they left the slip at the open door and didnt knock once. It is actually pathetic and Ive had this happen several times and they will not fix the issue nor give me my delivery that I still do not have. If u can avoid using them, do.
The people here are great and helpful, but the same can't be said for Australia Post itself.
The Counter team are really friendly and honestly try their best. But one star rating for a bureaucratic organisation that sends customers to collection windows to the shop and back to the collections window, whilst pensioners and business people are forced to queue (im)patiently for 15 minutes. It seems that simply too many transactions are channeled through the modern-day Post Office.....
Australia Post Mackay West Post Shop is an Australian Post Office based in Mackay, Queensland. Australia Post Mackay West Post Shop is located at 336 Bridge Rd, West Mackay QLD 4740, Australia.
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