Had to wait half an hour for 2 burgers! Not even a meal!.Thats half my work lunch break gone. Meanwhile at least 10 orders after we ordered that were full meals got theres first. What the hell?!? Even after we had said something it still took 10 minutes to get our order! Never going here again poor service.
Really bad customer service from the manager that was there today. I bought a Ultimate burger box and asked for a hot and spicy piece of chicken instead of the original piece that you usually get. I sat down to eat my meal and as I got to the chicken I took a bite and realised it was cold, I went to the front counter and the staff member at the front counter went to get the manager, she came across very unwelcoming and inconvenienced with my complaint. All she said was what do you want and as I told her the issue she threw the box ubruptly on the counter behind her, she didnt even say another word to me, no apology not a thing!! Refunded me $3 for the piece of chicken, which I understood as it was only the chicken that was the problem. What I was annoyed about is that there was no apology and bad customer service from the Manager. Not good enough I will not be going to this establishment next time, will be picking the many other fast food places in Canelands.Sad thing is they dont care either because people will just keep going there and they wont get any repucussions.
Best to download KFC app and use it as an ordering system. Extra salt on chips is amazing.
Gave me food poisoning. And the restaurant has absolutely terrible cleaning level. Dirty tables and chairs
Decent kfc in canelands, service is usually faster than the alternative in town so if you plan to do an internet order with the app this one is definitely the quicker of the two. Haven't had any dramas with orders being messed up in the past 15 months I've been here.
KFC Mackay Food Court is an Australian Meal Takeaway based in Mackay, Queensland. KFC Mackay Food Court is located at 2 Mangrove Rd, Mackay QLD 4740, Australia.
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